To navigate the world today, one should know about the latest technological advancements. However, keeping up with these changes can be difficult for the generations who grew up without them.
According to a survey conducted by the Office of the eSafety Commissioner, four out of five older Australians are connected to the internet, yet the majority of them are struggling to understand how to use their devices.
The survey even showed that around 34% of Australians aged 50 and above have either low digital literacy rates or are completely digitally disengaged.
If you find yourself included in these numbers, do not fret.
Many companies in Australia—even the government itself—are finding ways to make technology more inclusive for aged people.
Technology is not just a passing trend. Smartphones, computers, and printers are here to stay, so the only way to go is to adapt.
Unfortunately, it’s undeniable that the elderly struggle to understand how these devices work—how much more when they malfunction?
Many government and private offices are now moving their systems and processes to the digital space. Most of them prefer to conduct the complete processes online such as passport renewal and accessing bank accounts.
Although this is convenient for the majority of the population, it can be problematic for the older generations. Take note that most of them may not have access to the devices necessary to complete the steps such as a computer and a printer.
Tech companies launch new gadgets and updates almost every week. For the generation who is struggling to understand and adapt to the changes happening around them, the rapid pace of change can get overwhelming and scary.
This is even worse for 11% of people aged 50 years and above who did not have regular access to an internet-enabled device or those who do not know how to ask for help, as reported by the Office of the eSafety Commissioner.
For elderlies who do not completely understand how their gadgets work, it is even extra difficult for them to maintain or repair their devices, especially if they live alone.
Technology can be challenging for the older generations. The good thing is that the authorities can hear their call for help. As a result, they created programmes and services and made them accessible, so they can live everyday a little easier.
Older Australians are willing to learn the skills necessary to adapt to the changing times. That is why the government is creating programmes to support them.
With the help of the “Be Connected” initiative of the Department of Social Services, elderlies all over the country can now improve their technological skills. They can use their free resources and in-person support.
Through the free online resources, seniors can learn anything—from knowing the basics and connecting to WiFi and data to protecting their data.
They can also learn all about the different apps, games, and hobbies they can cultivate online. On top of that, they can practice basic computer skills through the easily accessible Practice Area provided on the Be Connected webpage.
If you think you need a more specific, hands-on help, seniors can also find local help through the Be Connected Partner map where they can contact organisations nearby. By simply typing in their address, they can get the information of libraries and communities. They can approach these groups and learn more about gadgets and how to manage them.
Maintaining and repairing devices is an entirely different playing field. That can be the most challenging hurdle aged people can face in this tech-driven world. Fortunately, many companies that provide on-demand services for your devices. These solutions will not require commuting to their service site as well.
For defective smartphones and computers, it might be best to call the customer service provider of the specific brand of your device. Their troubleshooting might need specific steps. But if you find yourself stuck with a paper jam or a faulty printer, it would be best to call companies such as Lasertronics, one of the most trusted names in home printer repairs.
With just one booking, they will immediately contact you to know more about what you need. After that, they will deploy friendly professionals to your area.
The best thing is that their services can fix all types of printers. So, not only will it save time but will also lessen the hassle for elderlies living alone. Who wants to go out and lug around a heavy device?
Beyond understanding how to use the internet, how to turn on their computers, or how to manage printer repairs, the older generation can improve their technology game in other ways.
With the help of technology literacy seminars and workshops, they can learn all the basic tech skills and more along with other people their age.
Both government and non-government organizing bodies conduct these seminars and workshops available year-round. Several examples are ReadyTechGo’s seniors’ programme and Telstra and the Seniors Recreation Council’s “Tech Savvy Seniors” seminar.
They can also apply for financial assistance and grants, which can cover the costs of home repairs or modifications. Several of these grants are Home Assist Secure, Territory Independence and Mobility Equipment (TIME) Scheme, and Help at Home. You can know more about these grants at Access Homes.
Technology can be overwhelming and scary for the older generations. However, it is not entirely hopeless with the right support system.
If you know someone who might be struggling to adapt to the newer technological advancements, do not hesitate to ask if they need help.
On the other hand, if you are a senior having a hard time understanding your new devices, do not be afraid to call for help as well. Help is always available and is just one call or booking away.
This article is thoughtfully sponsored by the vegan marketers at Ardor SEO, and Food For Life who help feed the children who are hungry or malnourished by providing them vegan meals, and nutrition education to their parents.
